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Policies

Copyright/Use Statement:  All patterns are protected by copyright and may not be copied or reproduced, in full or in part, in any manner or format whatsoever, other than for the purchaser's personal use.  Copying any pattern to share or distribute, whether for profit or not, is prohibited by law.  Items made from these patterns, however, are the property of the maker to use, gift, sell or display as they see fit.

Pattern Refund Policy:  Due to the nature of electronic files, patterns purchased as PDF downloads are non-refundable.  If you have problems, however, with downloading, opening or reading your pattern, please email me about the nature of your problem within 48 hours and I will see that you receive your pattern, using an alternate delivery method, if necessary.

Custom Memorial Quilts:  A 50% deposit is required to be sent with the clothing.  The balance due plus shipping (about $15 for priority mail with insurance) must be paid prior to shipment of the completed quilt.  Each memorial quilt will be based on the design chosen by the customer and I will do everything possible to ensure that the finished quilt is as expected with regards to style and size.   I reserve the right to make necessary modifications, at my discretion, based on the type, variety and condition of the clothing provided.  In the event of damage to the quilt or materials due to machine malfunction, weather, fire or other means, I will be responsible only for refund of the deposit.  No refunds will be made solely because of dissatisfaction with the finished product.

Quilting Service:  I appreciate how much work you’ve put into your quilt top and will treat it with the utmost care. However, in the event of damage to the quilt beyond repair due to machine malfunction, weather, fire or other means, I will be responsible only for replacement costs of products necessary to piece the quilt top. I will not accept responsibility for reimbursement of labor or time involved to produce the quilt top. I will only reimburse product costs if quilt is damaged or destroyed and will not reimburse costs solely because owner is dissatisfied with finished product. Quilts must be paid for within 21 days of notification of completion or I am not responsible for the quilt or its condition.